Steven Shoemaker

Experience

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  Senior Consultant, Data Analytics & Customer Success

  February 2022 — Today
  • Worked with global teams to align to a consistent approach to reporting/analysis and share knowledge and ideas for further advancing Talent Analytics platform.
  • Conducted User Research and translated insights into product recommendations and roadmap for high growth organization contributing to 30% increase in ARR.
  • Leveraged expertise and knowledge of People Analytics to consult and drive business success for multi-million dollar organizations.
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  People Analytics Manager @ The Trade Desk

  June 2021 — February 2022
  • Developed end-to-end machine learning prototypes and scaled them to run in production environments. Reduced attrition by 3%.
  • Distilled complex analytical results into presentable, digestible, and actionable recommendations and insights for executive level decisions contributing to reduction in time to insight and driving powerful business decisions.
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  Data Scientist, People Analytics @ WeWork

  October 2020 — June 2021
  • Worked closely with Executive level partners and cross-functional leaders to help develop core metrics and create 10+ Tableau dashboards to track and understand people data across headcount, attrition, talent, and engagement.
  • Implemented data ingestion and transformation pipelines to reduce time to insight for talent analytics by 90%
  • Acted as a strategic partner to multiple departments to create surveys, perform ad hoc analysis, and provide actionable recommendations to drive decisions increasing average eNPS by 10%.
  

  Data Analyst, Learning and Development

  January 2020 — October 2020
  • Prototyped, designed, and led analytics projects to completion using bespoke dashboarding and stakeholder consultation, allowing in-depth analysis of learning metrics.
  • Designed and implemented data-based onboarding changes that improved learner satisfaction by over 30%.
  

  Business Partner, Learning and Development

  January 2020 — October 2020
  • Utilized exploratory data analysis techniques to identify patterns, relationships, and trends in learner success, satisfaction, and skills development. Derived actionable insights from massive data sets with minimal support.
  • Served as the primary contact for over 50 stakeholders across Texas, Colorado, California, and Nevada, Utah, and New Mexico for several projects designed to test hypotheses and design learning solutions.
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  Intelligence Specialist @ US Navy Reserves

  December 2011 — January 2018
  • Performed highly detailed intelligence and analyst work on a national, leading to successfully completing numerous military operations.
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  Signal Intelligence Operator @ US Special Operations Command

  September 2014 — November 2015
  • Evaluated and interpreted Signal Intelligence and used the information to inform, explain, and analyze enemy patterns.